BUT I misplaced the CD for one of the units. Called them hoping they had a private link online for them and learned that no they don't.
BUT the customer service fellow said "can I send it to you?"
My immediate response was SURE.
I expected the CD. It was my fault it got misplaced, so it was NOT their issue at all. A CD would be a quick mail out eh?
WASN'T THAT TOO COOL!?!?!?!
I was SO impressed.
That goes beyond Good Customer service to me. That's a heart for helping out folks and I so much appreciate it. :)
YEAH Answers in Genesis. You all rock.